Application Support Engineer
We are looking for a highly motivated and dynamic individual to work as part of our production support team. You will be working closely with developers, Infrastructure and DBAs. The role is to support our world class in-house trading system used by our investment team along with other third-party trading applications.
RESPONSIBILITIES:
- Responsible for the administration, monitoring, and maintenance of software applications
- Ensure trading systems are fully operational
- Respond to issues raised by investment or middle office teams
- Perform QA testing for new functionality
- Liaise with external brokers/vendors on order flow issues
- Develop Python scripts to automate tasks and increase operational responsiveness
- Prioritize issues raised and resolve them accordingly
DESIRABLE CANDIDATES:
- Bachelor’s degree in an IT related discipline
- 3-5 years’ experience working in a production support function in the financial industry (buy or sell-side)
- Understanding of one or more global market asset classes
- Penchant for developing permanent technical solutions to chronic issues
- Experience working in a fast-paced environment with an ability to work under pressure and deal with stressful situations
- Strong interpersonal skills and ability to work with various stakeholders
- Technical skill set: Python, SQL, Linux, and FIX
- Experience with Git and ServiceNow
- Preferably experienced with trading systems: EMSX, Flextrade or similar systems
- Must be flexible with work hours and/or expected to respond to and troubleshoot issues